Adventures in Merchandising

So, last Saturday, I may have …built an online store to sell shirts!

I found Printful, a print-on-demand merchandise maker: shirts, mugs, towels, all the things to put my artwork on! They print to order and ship to the customer… and they have a plant in the Toronto area!

Unlike book printer and distributor IngramSpark, they don’t distribute a catalogue to existing retailers. They need the artist to build an online store and connect it to them.

There was a long list of premade stores they could connect to: Shopify, Etsy, WooCommerce, Wix, BigCartel, Square, Ecwid, GumRoad… want a minute! Square? Oh yes!

I signed up for a free account at Printful, to see whether this would actually work. I enabled the online store in my existing Square account and connected it to Printful. In Printful, I selected a shirt, uploaded my artwork, and chose variants.

Printful pushed my chosen shirt to Square Online, and shirts appeared! I had to choose various options–I didn’t want my books to appear in the online store, for example, because they are distributed in a different way, and I only want to use the Square account to sell them in person with my little payment terminal. On the other hand, the shirts will be sold online on-demand only.

There are endless details. Getting the payment going from Square Online to Printful Customizing packing slips etc. Choosing shipping options. Providing a way for Printful to get paid. Uploading a logo to Printful to be used on their labels and packing slips. Likewise, uploading a logo to Square Online for the online store. It wasn’t quite the “easy setup” described in their comparative review of store systems, but it wasn’t bad.

So then I tried to order a shirt.

It let me choose a size and colour and presented a price with shipping cost. I paid. The money went into my Square Card account, from where Printful debited it.

I got an email thinking me for the order.

Meanwhile, in my internal control panel, I could see the order. As days passed, it went from “awaiting fulfillment” to “being fulfilled” (printed) to “shipped”! Outside, I got another email with shipping info.

Now I’m waiting for my shirt, to see what the quality is like. Printful has all sorts of options for shirts that I haven’t seen before, like custom logos inside the collar!

Hopefully I can get all the bugs out and get this working smoothly. If so, The Lonely Little Fridge shirts (and towels, mugs, stickers, etc) here I come!

More on the Toki Pona ebook/font issue

Wow. More adventuring.

I sent a message to a friend asking for their address so I could send them a copy of the Toki Pona translation of TLLF. And we ended up having a long discussion.

I sent along copies of the PDF and the epub of the book, and… the epub did not open properly in the Sumatra PDF/epub reader on Windows!

A screenshot revealed that Sumatra was attempting to display the ebook as if it were a reflowable ebook (thanks to Anne-Marie ConcepciĆ³n’s epub course on LinkedIn Learning, I know what that looks like). Plus, it wasn’t displaying the sitelen pona font at all.

So during the discussion, I fired up my Windows 10 virtual machine for the first time in quite a while (I run an Intel Mac), installed Sumatra PDF, and opened the epub. And the same error happened.

Afterwards, more experimentation. So far I have established:

Sumatra PDF/epub viewer (Windows only) does not seem to have any idea that fixed-format ebooks exist. There is no mention of them in the program’s documentation or settings. It tries to display the epub as a reflowable-format epub.

Adobe Digital Editions displays the epub properly on MacOS 10.15 but not on Windows 10. On Windows, it positions most of the text properly, but the sitelen pona font is not shown at all, and the text that would have that font applied is shown overlapping the latin-letter text.

Calibre displays the fixed-format epub and the sitelen pona font properly on both Mac and Windows.

Apple Books displays the epub properly on the Mac.

I am now thinking that it may be time to completely rethink my epubs and implement them as reflowables with the pictures inline. This will require issuing new ISBNs for those ebooks that I have issued as fixed-pormat epubs,